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Global Support Centers and Hours of Operation


Support Center Hours of Operation
North America 6 am to 6 pm (PST), Monday - Friday
France 9 am to 6 pm (GMT+1), Monday - Friday
Germany 9 am to 6 pm (GMT+1), Monday - Friday
United Kingdom 9 am to 6 pm (GMT), Monday - Friday
Asia Pacific 9 am to 6 pm (GMT+8), Monday - Friday
Australia 9 am to 6 pm (GMT+10), Monday - Friday
India 9 am to 6 pm (GMT+5:30), Monday - Friday
New Zealand 9 am to 6 pm (GMT+12), Monday - Friday
Japan 9 am to 6 pm (GMT+8), Monday - Friday

 
Overview BIRT Reporting
BIRT Report Designers
Data Access
Resuable Component-Based Model
Ease of Use
Programmability
Extensibility
Report Layout & User Experience
BIRT Engine
Execution and Output Generation Services
Multiple Use Paradigms
BIRT Deployment Kit
Report Storage, Sharing and Security
Report personalization
Flexible Deployment Options
BIRT Report Server (iServer Express)
Scheduling & Distribution
Security
Integration
Data Access
Administration
Localization and i18n
Spreadsheet Automation
Spreadsheet Report Designer
Reliable Spreadsheet Reporting Paradigm
True Excel Authoring
Data-driven Layout
Spreadsheet Engine & Excel API
Automated Web-based Excel Reporting
Read, Parse, & Calculate Excel
Multiple Use Paradigms
Spreadsheet Deployment Kit
Report Storage, Sharing and Security
Report Personalization
Flexible Deployment Options
Spreadsheet Report Server (iServer Express)
Scheduling & Distribution
Security
Integration
Data Access
Administration
Localization and i18n
Ad-hoc & Interactive Reporting
Interactive Viewer for End Users
Report Formatting
Interactive Report Analysis
Charting
BIRT Designer for End Users
Re-usable Templates and Themes
Self-service Report Creation
Query and Analysis
Services & Support
Professional Services
Support Services
Support Centers
Support Plan Service Levels
Training