Toubleshooting BIRT Resources


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Check the articles below if you encounter problems when using BIRT resources on iServer Express. Some resource issues may occur if you use specific versions of BIRT or iServer Express: check the list below for your product version. Hints appear below to explain how to find the version numbers.

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Troubleshooting Articles

Publish BIRT Resources to iServer Express
For a tutorial introduction to uploading BIRT resources to iServer Express.
Creating File Types for BIRT Resources
If iServer Express displays "Unregistered Type" for the file type of a resource file. Read this if your iServer Express version "9 Service Pack 3 Fix 3" or earlier.
Adjusting BIRT JAR Resource Paths
If iServer Express cannot find the your uploaded Java event handler JAR files. Read this if you are using Eclipse BIRT version 2.2 or earlier.
Adjusting BIRT JavaScript Resource Paths
If iServer Express cannot find your uploaded JavaScript source file. Read this if you are using Eclipse BIRT version 2.2 or earlier.
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Finding the your Eclipse BIRT Version Number

  • Using the Eclipse top menu, choose Help → About Eclipse Platform.
  • In the dialog that appears, choose Plug-in Details.
  • The "About Eclipse Platform Plug-ins" dialog appears. Click on the "Plug-in Name" column to sort by name.
  • Scroll down to find the BIRT plugins; there will be several.
  • Locate the "BIRT Designer Core" plugin.
  • You will see a version number of the form "2.2.2.r222_v20071226". The BIRT version are the first three numbers. In this case "2.2.2".
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Finding your iServer Express Version Number

  • Log into iPortal for iServer Express as described in Log into iServer Express using iPortal.
  • Click on the Options link in the upper-right corner of the page.
  • Click on the About tab.
  • Locate the line with the label Actuate iServer version.
  • The version number is on this line, and is something like, "9 Service Pack 3 Fix 3 (Build 90F080320)".

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